Adding Users

Like other security configuration, adding a new user to Neuroverse is initiated using the User Group Management user interface.

To add a new users:

• select the “Everyone” group in the left-hand-pane
• ensure that the central view is set to “Members” rather than “Permissions (Advanced)”
• press the “+” button on the right-hand-side of the screen to initiate that add process

NOTE: Every tenant has an “Everyone” group. This represents every user within the tenant. The way to add a user to a tenant is to add them through the tenant’s “Everyone” group.

After clicking the “+” button, a form for entering the details of the new user will be presented.

The details of the new user must be added here. It is important to use a correct e-mail address as e-mail is an important part of the next steps in the process.

After confirming the form, the user will receive an e-mail at this address from the Neuroverse platform.

The content of this e-mail will depend on the domain of the e-mail address.

If the domain is a domain configured for single-sign-on with Neuroverse:

• the user will receive an e-mail welcoming to Neuroverse
• the user will be able to sign-in user their existing credentials

If the domain is a domain that is NOT configured for single-sign-on with Neuroverse:

• the user will receive an e-mail with a neuroverse specific username
• the e-mail will contain a temporary password that must be changed on first sign-in

In either case, on first sign-in:

• the user will be guided to configure Multi-Factor Authentication
• if the user is from a domain requiring a terms of use, the user will be required accept a terms of use agreement

Now that the user has been created you will typically want to add them to one or more groups. Refer to page: Assigning a user to groups

NOTE: If a user needs to be removed from a tenant, refer to page: Removing a user from a tenant